By using the pk222 platform, you agree to be fully bound by these terms and conditions. If you do not agree with any of them, please refrain from using pk222.
1 Introduction & Acceptance
Pk222 (referred to as "we", "our", or "pk222") operates an online gaming and Sports Betting platform for users in Bangladesh and internationally. By accessing pk222's website or using any of its services, you are deemed to have accepted these Terms & Conditions.
These Terms & Conditions constitute a legally binding agreement. pk222 reserves the right to update them at any time. Continued use of pk222 following any changes means you accept the revised terms. We recommend checking this page regularly.
Important: pk222's terms and conditions are written entirely in Bangla so that Bangladeshi users can understand them with ease. If anything is unclear, please reach out to the pk222 support team.
2 Account Registration & Usage
To open an account at pk222, you must provide accurate and complete information. If an account is created using incorrect, false, or incomplete details, pk222 reserves the right to close that account at any time and forfeit the balance.
- Only one account per person or household is permitted at pk222. Opening multiple accounts from the same IP address, device, or payment method is not allowed.
- Your account password and login credentials must be kept strictly confidential. pk222 takes no responsibility if you share them with anyone else.
- The name and identity registered on your account cannot be changed. If a correction is needed, please contact our support team — amendments may be made subject to verification.
- Pk222 accounts are for personal use only. Operating an account for commercial purposes or on behalf of a third party is strictly prohibited.
- If you notice any suspicious activity on your account, contact pk222 support immediately.
3 Age Verification & Eligibility
You must be at least 18 years old to register an account or use any service at pk222. pk222 takes the protection of minors very seriously and may request a government-issued ID for age verification at any time.
18+ Only: pk222 strictly prohibits anyone under the age of 18 from creating an account or participating in gaming. Providing false information about your age is a serious violation and may result in permanent account closure.
The following individuals are not eligible to use pk222:
- Anyone under the age of 18
- Residents of countries or regions where online gaming is prohibited by law
- Anyone previously banned from pk222 or who has opted for self-exclusion
- Pk222 employees or their immediate family members
4 Deposit & Payment Policy
Pk222 supports multiple deposit methods including bKash, Nagad, Rocket, and bank transfer. Please review the following before making a deposit:
| Payment Methods |
Minimum Deposit |
Processing Time |
Fee |
| BKash |
৳500 |
Instant |
Free |
| Nagad |
৳500 |
Instant |
Free |
| Rocket |
৳500 |
Instant |
Free |
| Bank Transfer |
৳1,000 |
1–3 Business Days |
Varies by bank |
- Deposits must be made from a payment method registered in your own name. Third-party payments are not accepted.
- Pk222 reserves the right to decline any deposit that appears suspicious.
- If your deposit doesn't reflect in your account, contact support immediately and keep proof of payment.
5 Withdrawal Policy
Withdrawing your winnings from pk222 is simple and fast. However, the following conditions must be met:
- Withdrawals can only be made to the same payment method used for the deposit.
- KYC (Know Your Customer) verification must be completed before your first withdrawal. A copy of your national ID or passport is required.
- The minimum withdrawal amount is ৳1,000. Most withdrawals are processed within 24 hours.
- Winnings derived from bonuses are subject to the specified wagering requirements before a withdrawal can be made.
- Pk222 may place a hold on suspicious withdrawal requests pending investigation.
Fast Payouts: Approved withdrawals at pk222 are typically processed within 24 hours. Bank transfers may take up to 3 business days.
6 Bonus & Promotion Terms
Pk222 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming. General bonus terms:
- The welcome bonus is available to new members only and applies to the first deposit.
- Bonus wagering requirements are generally 20–30x the bonus amount. This information is clearly stated on each bonus page.
- If wagering requirements are not met within the specified time after claiming a bonus, the bonus will be forfeited.
- The same bonus cannot be claimed more than once. Claiming duplicate bonuses is a violation of pk222's rules.
- Pk222 reserves the right to modify or cancel any bonus offer.
- If bonus abuse or fraudulent activity is confirmed, both the bonus and any associated winnings will be forfeited.
7 Gaming Rules
All games at pk222 are completely fair and powered by Random Number Generator (RNG) technology. Game outcomes cannot be altered in any way. Key gaming rules:
- Each game has its own rules and RTP (Return to Player) rate, which are listed on the game's page.
- If a game result is voided due to a technical issue or error, pk222 will refund the bet amount.
- Odds for Sports Betting at pk222 are determined based on the latest available information.
- If an event is cancelled or its outcome remains undetermined, pk222 will settle the bet in accordance with the applicable rules.
- If a disconnection occurs during a Live Casino game, pk222 determines the outcome based on the game record.
8 Prohibited Activities
The following activities are strictly prohibited on pk222 to ensure platform security and fairness. Violations may result in account suspension and/or legal action:
- Money laundering or transactions involving illicit funds — pk222 strictly enforces its AML (Anti-Money Laundering) policy.
- Playing games or placing bets using bots, automated software, or any other technical means.
- Bonus abuse — claiming bonuses through multiple accounts or circumventing bonus terms.
- Attempting to access another user's account or engaging in any hacking activity.
- Exploiting any vulnerability or bug found in pk222's system — all such issues must be reported to support immediately.
- Threatening, abusive, or offensive behavior toward pk222's support team or other users.
- Fraud or deception using the pk222 name or logo.
9 Account Closure & Suspension
Pk222 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
- Any proven violation of the Terms & Conditions.
- Use of false or forged identification.
- Evidence of operating multiple accounts is found.
- Suspected fraudulent transactions or concerns regarding money laundering.
- At the user's own request — via self-exclusion or account deletion.
Account Closure: If an account is closed due to a rule violation, the remaining balance may be forfeited. However, you have the right to appeal if you believe an error has occurred. pk222's decision is final.
10 Responsible Gaming Policy
Pk222 believes gaming is a form of entertainment, not a solution to financial problems. We place the highest importance on responsible gaming. The following features are available at pk222:
- Deposit Limits: The option to set daily, weekly, or monthly deposit limits.
- Session Limit: You can set a time limit for continuous gaming sessions.
- Self-Exclusion: Take a break from pk222 for a set period or permanently.
- Cooling-Off Period: Option to temporarily deactivate your account for anywhere between 24 hours and 6 weeks.
- Reality Check: Regular reminders about gaming time and spending are sent at set intervals.
If you feel you may be struggling with gaming addiction or losing control, please contact pk222 support immediately. We are always here to help. For more information, Responsible Gaming View page.
11 Privacy & Data Protection
Pk222 takes the protection of your personal data very seriously. Information we collect is used solely to provide our services. For more details, please refer to our Privacy Policy Read.
- Pk222 protects all transactions and personal data using SSL encryption technology.
- Your information is never sold to third parties. Data may only be shared with authorities when required by law.
- Documents collected for KYC verification are stored securely and deleted once no longer needed.
- You may request to update or delete your personal information at any time.
12 Dispute Resolution Process
If you have a dispute regarding any decision or outcome at pk222, please follow the steps below:
- Step 1: First, contact pk222 support via live chat or email and provide full details of your issue.
- Step 2: Our support team will investigate and respond within 48 hours.
- Step 3: If you are not satisfied with the support team's decision, you have the option to escalate the matter to senior management.
- Step 4: pk222's decision is final and binding. However, users may submit a complaint to the relevant regulatory authority.
Dispute Claim Period: Any dispute regarding a game outcome or transaction must be raised within 30 days of the relevant event. Claims submitted after this period may not be considered.
13 Right to Amend Terms
Pk222 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Notice of significant changes will be sent to your registered email. Continued use of pk222 after any changes constitutes your acceptance of the updated terms.
Pk222 reserves the right to temporarily suspend, upgrade, or modify any feature of its service. pk222 is not liable for any loss resulting from such changes.
14 Contact & Support
If you have any questions or need clarification about these terms and conditions, please contact pk222's support team:
- Email: support@pk222.im (response within 24 hours)
- Live Chat: Available 24/7 on the pk222 website, with an average response time of 3 minutes
- Language: Full support available in Bangla